How much is this Product?
N59,000
Do you accept Installment payments on this Product?
Yes
If Yes, What is the Plan?
This product is under monthly and Annual payment plans. For more information please contact our customer care.
After payment How do you input the code?
A code will be given to you by customer care, All you have to do is charge the product to the full, and when fully charged, you will turn it on and input the code very fast if you don’t input it correctly it will show a – line, but when the code is input correctly it will show C.
What does error E7 Indicate?
It indicates that the PCB protective fuse is burnt.
What actions could trigger Error E7?
1 Overloading from both the 5v and 12v ports
2 Using a bad USB cord on the product
3 Plugging third-party appliances into the product
4 Bridged cables.
How do I know when my sub will be due?
If you are on a monthly plan you will get a call from our customer care 3 days before it expires but for an annual plan, it will be within 30 days.
What should I do in case my solar Product is off?
Call customer care for assistance.
Can I charge my phone with my PICO?
Yes, but it also depends on the capacity of the Phone.
How many bulbs does PICO come with?
4 LED bulbs.
How long does the light stay?
On High illumination 3-6 hours. Low Illumination 6-8 Hours
How many years of warranty does it come with?
2 years
How to get the Product online.
Go to our official website @www.oolusolar.ng
Does it charge fast?
If the intensity of the sun is full and it is accessing maximum sunlight it will charge fast.
When I make an order how long does it take to deliver?
Within 24 hours as soon as the product is registered It will be delivered to you.
Who pays for the installation fee?
Installation is Free.
Can I refund the product after purchase?
It Depends on the issue and as long as the product is under warranty, Yes it is possible but if the warranty has expired you cannot refund it.